My modem is not connecting and restarting the PC didn’t help

  • Check that all connections are secure and in good condition
  • Shut down the PC
  • Unplug the PC AND the modem from the mains supply for 2 minutes
  • Plug the modem back in first until all the lights are settled and correct (see your manual)
  • Plug in the PC and boot up as normal

other solutions will be added to this subject should they become available

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PC Help - Modem Not Working